Text Message (SMS) Program
Last updated: September 9, 2026
Who We Are
Mr. Energy TX, LLC is a licensed independent electricity broker in Texas. Customers call us at (888) 825-6488 or use this website to get an electricity rate quote and enroll in a plan with a retail electricity provider. This page describes the text messages we send, how you agree to receive them, and how to stop them.
What We Text You
Text messages from Mr. Energy TX are about your own electricity enrollment only. They are sent from (888) 825-6488 and may include:
- The link to e-sign your enrollment agreement, or the electricity provider's enrollment page.
- One reminder if your agreement is still unsigned.
- Confirmation when the provider accepts your enrollment.
- Replies to questions you text us about your enrollment.
We do not send marketing or promotional text messages.
How Often
Message frequency varies with your enrollment. A typical enrollment receives one to five messages in total. We do not send recurring or scheduled messages after your enrollment is complete.
Message and Data Rates
Message and data rates may apply. Your mobile carrier's standard messaging charges apply to texts you send and receive. Carriers are not liable for delayed or undelivered messages.
How You Opt In
You agree to receive texts in one of two ways. Consent is never a condition of enrolling in any plan.
On our website
On the enrollment form, after entering your mobile number, you may check an optional box that is unchecked by default. It reads:
Checking that box is your written consent. Leaving it unchecked means we email you instead.
On the phone
When you call (888) 825-6488, our automated assistant handles your quote and enrollment and the call is recorded. After you give a mobile number, the assistant asks you, word for word:
“Is it okay if we text you at this number about your enrollment? That would be your signing link, a reminder if it's unsigned, and a confirmation once the provider accepts. Message and data rates may apply, and you can reply STOP at any time to stop. Yes or no?”
Only a clear “yes” is treated as consent, and it is captured in the call recording and in the call record. If you say no, or your answer is unclear, no text is sent and your signing link goes to your email.
Confirmation
On the phone, after you say yes, the assistant confirms:
“Great, you're set to get texts from Mr Energy TX about this enrollment. Reply HELP any time for help, or STOP to opt out.”
Whichever way you opt in, the first text you receive confirms your enrollment in updates:
Mr Energy TX: You're signed up for updates about your electricity enrollment. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
Sample Messages
- Mr Energy TX: Hi [first name], here is the signing link for your [provider] [term]-month electricity plan: [link]. Questions? Reply here or email service@mrenergytx.com. Reply STOP to opt out.
- Mr Energy TX: Reminder, your enrollment agreement is still waiting for your signature: [link]. Service starts once the provider accepts it. Reply STOP to opt out.
- Mr Energy TX: Your enrollment was received by [provider]. You will get a welcome email from them within a few days. Reply HELP for help, STOP to opt out.
How to Get Help
Reply HELP to any message and you will receive: “Mr Energy TX: Texas electricity broker. Email service@mrenergytx.com or visit mrenergytx.com. Msg & data rates may apply. Reply STOP to opt out.” You can also email service@mrenergytx.com at any time.
How to Opt Out
Reply STOP to any message. You will be removed immediately and receive one final confirmation: “Mr Energy TX: You are unsubscribed and will not receive more texts. Email service@mrenergytx.com if you need anything.” STOP, UNSUBSCRIBE, CANCEL, END, and QUIT all work. Opting out of texts does not affect your electricity enrollment; we will use email instead.
Your Privacy
Your mobile number and your text-message consent are not shared with third parties or affiliates for their marketing purposes. We share them only with the service providers who deliver our messages on our behalf, and with the electricity provider you enroll with as part of your enrollment. See our Privacy Policy and Terms of Service.
Contact
Mr. Energy TX, LLC
1910 Pacific Ave, Suite 2000, Dallas, TX 75201
service@mrenergytx.com · (888) 825-6488